Privacy Policy

1. Introduction

Welcome to Mahatva. We value your privacy and are committed to protecting your personal data.

2. Information We Collect

• Personal Info: Name, email, phone number, etc.
• Payment Info: Processed securely via Cashfree.
• Technical Data: IP, cookies, browser type.

3. Payment Security

All transactions are securely processed through Cashfree. We do not store your card details.

4. Your Rights

You have the right to request access, update, or delete your personal data.

5. WhatsApp Communication (Cloud API)

We use WhatsApp as a communication channel with users who explicitly opt-in to receive messages from Mahatva. This is powered by the official WhatsApp Cloud API provided by Meta.

What We Collect:

• Your WhatsApp phone number (if you choose to opt in)
• Your messages, replies, and interaction timestamps

Why We Use It:

• To send service updates, support messages, and reminders
• To improve our communication and customer experience

Data Sharing:

• We do not sell or share your WhatsApp data with third parties
• Data is transmitted via Meta Platforms, Inc. to deliver messages

Consent: You will only receive WhatsApp messages from us if you have provided clear and active consent. You may opt out at any time by replying with "STOP" or contacting us directly.

Data Retention: Your WhatsApp data is retained only as long as necessary to fulfill the communication purpose, or as required by law.